Stores & Carriers

We return to these stores and carriers.

Each one wants slightly different paperwork. We track it so you do not have to — and we tell you exactly what to attach during booking.

Retailers

In-store returns.

We take these to the counter at Irvine Spectrum or the nearest location and hand them to an associate.

Nordstrom
Supported
Department Store

Documentation

Order confirmation or receipt + order number

Return window

Most items, no strict deadline

lululemon
Supported
Athletic

Documentation

QR code from lululemon app or order confirmation email

Return window

Within 30 days, unworn with tags

Vuori
Supported
Athletic

Documentation

Order confirmation email + order number

Return window

Within 90 days

Nike
Supported
Athletic

Documentation

Order confirmation or receipt

Return window

Within 60 days

Levi's
Supported
Apparel

Documentation

Receipt or order confirmation

Return window

Within 60 days

Anthropologie
Supported
Apparel

Documentation

Receipt or order number

Return window

Within 30 days for full refund

American Eagle
Supported
Apparel

Documentation

Receipt or order confirmation

Return window

No time limit with receipt

Old Navy
Supported
Apparel

Documentation

Receipt or order number

Return window

Within 30 days

Tillys
Supported
Apparel

Documentation

Receipt or order number

Return window

Within 30 days

Urban Outfitters
Supported
Lifestyle

Documentation

Order confirmation or packing slip

Return window

Within 30 days for full refund

Carriers

Drop-offs and shipped returns.

Anything with a prepaid label or QR code. This is where most Amazon returns land.

Amazon
Supported
Carrier

Documentation

QR return code from Amazon app or email

Return window

Per your Amazon return window

UPS
Supported
Carrier

Documentation

Prepaid label or QR code

Return window

Per retailer instructions

FedEx
Supported
Carrier

Documentation

Prepaid label or QR code

Return window

Per retailer instructions

USPS
Supported
Carrier

Documentation

Prepaid label

Return window

Per retailer instructions

Whole Foods (Amazon Returns)
Supported
Carrier

Documentation

QR code from Amazon app

Return window

Per your Amazon return window

Don't see your store?

Tell us where you need to return something. We add retailers based on what our Irvine customers actually ask for, and most requests are live within a couple of weeks.

Email us your store

Return acceptance is subject to individual retailer policies. Documentation requirements listed are guidelines; we'll confirm what's needed during booking. If a store declines a return, we document the reason and bring your item back at no extra charge — see how that works.

Know which store you need? Book it now.

Book a Return