Simple Pricing

Straightforward pricing. No hidden fees.

You pay per pickup, not per item. Three flat rates — one store, several stores, or same day — each covering the trip, the documentation, and the receipt.

Accepted items: clothing, footwear, accessories, handbags, and small goods. Items must be hand-carriable. We do not accept oversized items, furniture, or appliances.

Standard Return
$19.99
Scheduled morning or afternoon window
  • Pickup from your home
  • Up to 3 hand-carriable items (clothing, shoes, accessories, small goods)
  • 1 store or carrier destination
  • Scheduled morning or afternoon window
  • Full photo documentation at pickup
  • Return receipt uploaded to your order
Multi-Store Return
Most popular
$29.99
One pickup, 2–3 Spectrum stores
  • Everything in Standard
  • Up to 3 store or carrier destinations in one pickup
  • Separate receipt logged for every store
  • Scheduled morning or afternoon window
Priority Return
Fastest
$39.99
Same day · up to 3 destinations
  • Everything in Multi-Store
  • Same-day or next-available window
  • Front of the route on the day of pickup

What we accept: Clothing, footwear, accessories, handbags, jewelry, and other small goods sold at Irvine Spectrum stores or shipped by Amazon, UPS, FedEx, or USPS. Items must fit in a standard shopping bag and be hand-carriable.

What we don't accept: Furniture, large electronics, appliances, oversized boxes, or any item that cannot be comfortably carried by hand.

Add-Ons

The only things that change your total.

Additional item (beyond 3)+$4.00
Additional store or carrier destination+$9.00
Contact-free doorstep pickupIncluded free
Return of a rejected item to your doorIncluded free
Photo documentation and receipt uploadIncluded free
Monthly Membership
Coming Soon
~$39.00 / month
A set number of included returns each month, priority scheduling, and member-only benefits for households that return something most weeks. We are opening this to existing customers first.

Pricing Questions

No asterisks.

Book Your Pickup

Ready to skip the return trip?

Schedule a Pickup